FAQs

Take a look through some quick answers to our most common questions below... 

Planning a visit

Adults must be accompanied by children to enter LEGOLAND Discovery Center. We will host exclusive adult nights for our Adult Fans of LEGO without children the second Thursday of every month! 

All children must be accompanied by an adult and supervised at all times.

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. The best way of ensuring your family's entry is by reserving your tickets online (while receiving special online discounts)!

We encourage families to interact together and explore their imagination and creativity through a world of open play, and therefore visits are not guided. The typical visit takes 2-3 hours, but you are welcome to stay for as long as you wish.

We do not allow outside food or beverage, unless caring for babies or food allergies in children.

LEGOLAND Discovery Center encourages guests to enjoy deliciously fresh foods and snacks inside our Cafe! 

Have a question about allergies or dietary restrictions? Email us!

Yes, we are fully accessible for visitors with disabilities and wheelchair users.

We do not provide wheelchairs or strollers at our attraction, however guests are able to rent these from the mall.

Learn more about our ADA compliance! 

Yes. We ensure that there are always staff members at the LEGOLAND Discovery Center who are trained in first aid.

We are stroller friendly, with family bathrooms with diaper changing facilities. We also have a Nursing Station. 

There are height restrictions for different rides and areas of the attraction. 

 Click here to view our helpful chart! 

Tickets

To ensure our guests have the best experience possible, we have limited the number of visitors that can be in the Center at one time. All guests buying tickets online OR at the door will be required to make a reservation for an entry time.

Advanced Purchase - Best Value and Guaranteed Entry

  • Upon your arrival to the Center, you will enter the "I Have Tickets" line at the start of your reservation.
  • Please note during peak periods such as holidays, Spring break and Summer there may be a small wait upon entering the reservation line.

Walk-Up Purchase

  • If you purchase tickets at the door, you will be required to reserve the next available time slot. You will enter the 'I Have Tickets' line at the start of your reserved entry time. The only way to guarantee your entry is to reserve your tickets online.
  • Please note, during peak times, we may sell out of walk-up tickets. The only way to guarantee your entry is to purchase your tickets on advance online.

Once inside, stay as long as you like.

When booking your ticket you will be asked to select a date and time for your arrival. This helps us make your experience more enjoyable by reducing queue times, speeding up your entry in to the attraction and reducing crowding. Once inside the attraction, you may stay as long as you like! 

For the best price, book online at least 24 hours in advance of your visit. 

Book online now

Yes, we do. Simply show your valid military ID to receive a $15 admission ticket. Combo tickets are also available with SEA LIFE Arizona for only $25! This offer is valid for you and 5 other guests.

Please note that you must show a valid military ID at the Admission Desk at the time of your visit in order to use your Military Saver tickets. Not valid with any other discount, including online tickets and combination tickets.

Yes, AAA members can show their member I.D. at the admissions counter to save 30% off their full-price, walk-up ticket.

Cannot be combined with any other offer, including online tickets and combination tickets.

Reserved tickets are any tickets purchased on our website or at the Center. 

Unreserved tickets are tickets purchased or received from our third party partners.  Guests that are a half hour late or more for their reservation are required to use this line as well. Unreserved tickets enter the Center as soon as possible when there are open reservations. 

To ensure our guests have the best experience possible, we limit the number of visitors that can be in the Center at one time. There are 15 minute windows between reservation times to control capacity in the attraction.  This creates a better experience for all our guests! 

During peak times, you may experience a short wait in the "I Have Tickets" line as guests enter the Center.  The first experience in the Center is a live show that takes approximately 15 minutes.  Guests may need to wait in line until the next show beings during their reservation time. 

Guests that are a half hour late or more for their reservation will enter the "I Have Tickets" line, but may experience a longer than usual wait time.